Our Story
In 1999 childhood friends, Keith Neilson and Gordon Craig, decided to form a software company. From their quaint living-room in Edinburgh, to the back of the Malt & Hops pub, they worked to produce the first automated charge master solution in the marketplace. Inspired by the famous crane kick scene from “The Karate Kid” during a late-night brainstorming session, Craneware was born. Today, Craneware, a leader in automated value cycle solutions for US health providers is 350+ employees strong.
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Our Framework
What brings us together.
Our Purpose
Our Purpose
Our purpose is to impact healthcare profoundly by improving healthcare providers’ operational efficiency and margin, so they can continue investing in providing quality care for their communities.
Our Vision
Our Vision
Our vision is to be the partner healthcare providers rely on to improve and sustain strong financial and operational performance.
Our Strategy
Our Strategy
Our strategy is to provide software and solutions that empower healthcare providers that drive optimized financial and operational performance.
What’s your passion?
We’re a global company headquartered in Edinburgh, Scotland. With over 350 employees and growing, we’re certain your career journey might begin here. Explore our featured departments and open opportunities.
Corporate Services
Corporate Services is a team comprised of curious and creative colleagues that anchor all business operations. This team includes Finance, Marketing, Human Resources, Legal, IT, and Business Improvement. Corporate Services is made up of specialized individuals who help improve performance and efficiency while ensuring compliance within and throughout our company. Together, their specialized skills and talent help energize and inspire our teams so that we can continue to do what we do best; deliver on our promise to be a trusted partner and develop solutions that bring value to our customers.
Customer Management
Craneware’s Customer Management team turns product innovations into customer solutions. The pillar of Craneware’s success, our team is comprised of Customer Technical Support, Customer Implementation and Training, Customer Success, Customer Care and Customer Consulting Services. Together our team is referred as trusted advisors who deliver top-notch customer service. As a member of our team, you will have the opportunity to work directly with Craneware’s current and prospective customers, and work cross-functionally within the organization as the liaison between Craneware and the customer throughout the US.
Sales
Craneware’s Sales team is the face of Craneware to our customers and prospects, working with them directly to uncover areas of opportunity within their organizations. Together our Sales Executives and Inside Sales Representatives have sole responsibility for their own geographic territory. The day-to-day activities consist of generating leads within the assigned territory, scheduling discovery and demonstration meetings, creating and presenting proposals, and negotiating the business terms of contracts. The Sales team travels regularly to attend local and national conferences and visits with current and prospective customers to gain relevant knowledge and information about the market in which we operate. The success of Craneware is made up of hard work that in return offers high rewards.
Product Development
Product Development & Engineering is a team comprised of agile and innovative thinkers that satisfy our customers through an early and continuous delivery of valuable software. This team includes product managers, software engineers, data analysts, business intelligence developers, DevOps and test automation engineers. Product and Engineering teams at Craneware leverage lean product management, design thinking and agile delivery practices to empathize with our users and deliver meaningful products to our customers in a rapid manner.
With offices located Edinburgh (UK), Glasgow (UK), Pittsburgh, (US) and Atlanta (US), our team are geographically distributed and value cultural and gender diversity. Members of this team utilize state-of-the art cloud architecture, analytics and big data technologies to drive innovative solutions, Craneware Product Development & Engineering is the place to be!
Testimonials
All Current Opportunities
Hiring scams can occur and may appear legitimate through falsified LinkedIn accounts and Upwork accounts. The Craneware Group recruitment team – including Craneware, Sentry, and Agilum – only uses email addresses ending in @craneware.com and @sentryds.com. We do not advertise roles on Upwork. If you receive an email from a different email domain, this should not be considered legitimate.
If you have any questions about engagement as part of Craneware’s hiring process, please contact our Human Resources department (careers@craneware.com). Craneware does not use Google Hangouts, Skype or other platforms to conduct interviews and we would never request newly hired employees to purchase equipment in any circumstance.
We encourage candidates to apply directly through our website.
Before you apply, check out our Data Privacy Policy
Craneware is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.